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Vanessa Nixon, MA, RP

Developing a Therapeutic Relationship Virtually



One key component of effective therapy is the therapeutic relationship—the connection and trust built between the client and the therapist. This relationship can develop organically in a traditional in-person setting through face-to-face interaction and nonverbal cues, but how do you build that same rapport and trust in a virtual therapy environment?


Building Rapport and Trust with Your Virtual Therapist

Establishing trust and rapport with your virtual therapist may take a little more intentionality, but it is absolutely possible. Start by being open and honest about your concerns about connecting through a screen. A good therapist will validate your feelings and work to put you at ease.


Throughout your sessions, make an effort to engage actively with your therapist. Maintain eye contact by looking directly at the camera, not the screen. Share what's on your mind openly, and don't be afraid to ask questions or provide feedback. The more you put into the relationship, the more you'll get out of it.


Your therapist should also take steps to build that sense of trust and connection. They may share a bit about themselves, their approach, and their background to help you feel at ease.


Navigating Nonverbal Communication Virtually

One of the biggest differences between in-person and virtual therapy is the ability to pick up on nonverbal cues. In a face-to-face setting, you can read your therapist's body language, facial expressions, and other subtle nonverbal signals. However, these cues can be more difficult to discern in a virtual environment.


To bridge this gap, pay close attention to your therapist's tone of voice, pacing, and word choice. You can also ask clarifying questions if you're unsure about their reactions or feelings. And remember, you can share your nonverbal cues through the camera - a smile, a nod, or even a thumbs-up can go a long way.


Maintaining Continuity of Care

If you ever decide to transition from virtual to in-person therapy, or vice versa, it's important to maintain continuity of care. Your therapist will work with you to ensure a smooth transition, minimizing any disruption to your treatment.


This may involve adjusting the frequency or length of sessions or modifying your treatment plan to accommodate the change. Your therapist will also be transparent about differences in their approach or the therapeutic process between virtual and in-person settings.


Ultimately, the key to developing a therapeutic relationship in a virtual environment is open communication, active engagement, and a shared commitment to your mental health journey. With the right therapist, you can build the trust and rapport needed to achieve your goals, no matter the setting.

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